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FAQ 2

FAQ

Frequently asked questions

General information

What time are check-in and check-out?

Check-in is available from 2:00 PM, while check-out is by 11:00 AM.

What languages are spoken at the reception?

Italian, English, French and Spanish.

Where is the property and how can I reach it?

The property is located at Via del Castro Pretorio 14, Rome, in the Castro Pretorio district, just steps from Roma Termini station. Rishon Malon is also easy to reach by car from the Grande Raccordo Anulare and Rome Ciampino Airport, which is approximately 14 km away.

Is parking available at the property?

There is a private garage outside the property, available for an additional fee. Bicycle parking is also available in the internal courtyard.

Is the property equipped with an elevator?

Yes.

What accessibility features does the property have?

The rooms are accessible by elevator.

Is Wi-Fi available at the property?

Yes.

Are pets allowed?

Yes, upon request and for a fee.

Is luggage storage service available?

Yes.

What amenities are included in the rooms?

Air conditioning, hairdryer, bathroom with shower enclosure, flat-screen TV, Wi-Fi, writing desk, wardrobe, vanity set, Rishon Malon courtesy set, hypoallergenic bed linen and towels, safe, minibar, kettle for tea and herbal infusions, coffee maker, abthrobe and slippers.

Check-In/Check-Out

How does check-in work at the property?

Check-in is carried out by our staff at the property from 2:00 PM onwards.

Property & Services

Is a transfer service available?

A partnered private transfer service is available to and from the property.

Are children allowed at the property?

Yes.

Rooms

Are baby cribs and cots available?

Yes, complimentary baby cots are available for children up to 3 years old. Extra beds are not available, except in the Double Room with Extra Bed category.

Are rooms accessible?

Yes.

Activities, Experiences & Events

Is a concierge service available?

Yes.

Do you arrange tours and excursions in the surrounding area?

Yes.

Is it possible to arrange weddings or private events?

Upon request, we can arrange corporate meetings and events in our meeting room.